The policies below refer to a Migraine Stopper that is found to be defective upon purchase.
7. Returns and Refund Policy
7.1 All returns and refunds will be processed in accordance with the Australian Consumer Law and in accordance with these Terms.
7.2 It is your responsibility to inspect your Products on delivery. Should your Products be defective upon receipt, not match the description or are not fit for the purpose specified, Migracorr Migraine Stopper will offer a full refund, replacement or repair of the Products in accordance with its obligations under the Australian Consumer Law.
7.3 For defective merchandise, you must contact us within 14 calendar days of delivery to report any discrepancies or faults to make a claim otherwise you will be deemed to have accepted the Products. Please contact us by phone or email as follows:
7.4 You are responsible for returning the Products to Migracorr Migraine Stopper. Defective products will only be accepted for credit within 14 calendar days of the date of delivery and must be accompanied by the receipt and a reason for the return so that we can identify the transaction and assess the legitimacy of the fault. You agree that you are responsbile for any postage and shipping costs associated with any refund pursuant to this clause.
7.5 Returns will only be considered for Products in original condition and in original packaging where the Product packaging is unopened and remains in a saleable condition. Products that have been modified or excessively handled will not be accepted as a return. No credit will be allowed for Products that have been used, modified or damaged or used in a manner or purpose for which the Product was not intended.
7.6 Returns or refunds are made in our discretion subject to any guarantees that cannot be excluded under the Australian Consumer Law.
7.7 Except as required by the Australian Consumer Law, we will only facilitate a refund if we are unable to facilitate the processing of an Order or if we determine, in our discretion, that it is reasonable to do so.